You wanna call the police on them for having a barbecue on a Sunday. >> You [INAUDIBLE] back off. >> I'm gonna tell them there's an African American man threatening my life. >> Speaker 2: I'm waiting for somebody, a tenant. >> Speaker 1: Well, I've given instructions to the management company [00:00:18] that I don't want anything changed on my air conditioner, or my heater. >> Speaker 2: I'm not here for your apartment. >> Speaker 2: Good, I'm in apartment 221. It's on the first floor above the ground floor, even though it says 221. >> Speaker 2: Okay. [00:00:34] >> Speaker 1: And I've made that very clear to police, and to other authorities. >> Speaker 2: Okay, have a good day. >> Speaker 1: Stop stalking USA English-speaking people. >> Speaker 2: USA? >> Speaker 1: Yes, United States of America. [00:00:49] >> Speaker 2: Okay, I was born and raised here, too. >> Speaker 1: I'm not stalking you, sir. You're stalking me. >> Speaker 2: Like I said, I'm waiting for a tenant. >> Speaker 1: I don't believe you, >> Speaker 2: Y'all, [00:01:04] my first 2023 Karen, bro. I'm waiting for tenant, she on the phone calling a cop over here. >> Speaker 3: Yeah, put it up full mass. Okay, so according to the poster here, it says, [00:01:22] the apartment Karen accuses the building maintenance worker of stalking her, along with USA English-speaking people. And apparently threatening her with performing unneeded repair, [00:01:38] unneeded repairs. The man was simply waiting to do repairs for another tenant, and gets harassed by this one. So I want to highlight the calm and the cool of this employee, because he did not engage in an unnecessary back and forth. [00:01:57] He did not become combative. He did not even get angry when the individual said something that was seemingly bigoted about USA and English-speaking. He just politely said, I was born and raised here myself, ma'am. [00:02:14] We appreciate individuals like this. There's more than one way to disarm karonicity in this world. All right, big ups to you for doing so, sir. All right, Jordan, thoughts here? >> Speaker 4: Yeah, I think this is the best way to handle it. Just deescalate, kinda roll your eyes, laugh, walk away. [00:02:31] Don't try to argue. Don't try to fight back. I think moments like this, this is a perfect example. She also seemed like someone who was not in the best headspace based on what her perceived issue was, or her grievance was. [00:02:51] This is somebody who probably needs help. Doesn't justify the USA English-speaking people comment at all. Just additionally, it also does seem like she has some issues that hopefully will be resolved or addressed soon. [00:03:07] >> Speaker 3: As I said, the young man handled it quite well. Regardless of what his perception of the situation was, he did a good job.